The employment consultant is responsible for working with a caseload of individuals who have a primary goal of obtaining and keeping community-based employment. Duties include conducting a discovery process with assigned individuals to learn their skills, abilities, interests, and barriers; connecting them to potential employers; and arranging for trial work periods. Responsibilities also include conducting informational interviews, developing relationships with area businesses, understanding work incentive programs, and finding and following up on leads for individual and crew jobs.
This position involves working closely with colleagues from the assigned Peace of Mind branches.
This is a full-time “Non-Exempt” position. Regular attendance and 40 hours a week is expected. This position is eligible for benefits. This position reports to the Program Services Manager.
To successfully perform this position, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required to perform those essential functions.
- Four year degree in a field related to disabilities, marketing, business or related area preferred. demonstrated success in sales preferred. An appropriate combination of education and experience may be substituted for the preferred educational qualifications. Above average human relations, communications and organizational skills required.
- Pass applicant background study to be completed by Bureau of Criminal Apprehension.
- Demonstrated proficiency (e.g., two years) working with persons having developmental disabilities, mental health disabilities, traumatic brain injuries or behavioral disorders.
- Must possess current Minnesota driver’s license (valid Class D or above for at least three years) and valid certificate of personal automobile insurance (to be reviewed annually), and must be deemed as insurable (related to moving violations) by the Peace of Mind insurance carrier.
- Must be well organized, possess good written and verbal communication skills, customer service skills, be thorough and pay close attention to details.
- Must have or acquire through training a good working knowledge of research-based job placement strategies, task analysis skills, department of labor wage and hour regulations, and state and federal work incentive programs for people who have disabilities and tax incentives for employers. Must have passed or be willing to take and pass an ACRE certified or Guided T&TA course.
Essential Job Functions
- Using research based practices, conduct an individual discovery process with an assigned caseload of people who have a supportive interdisciplinary team and a primary goal of obtaining a community based job. Meet and observe the individual in normal surroundings, learn about person’s specific marketable skills, areas of interest and potential employment barriers. Develop and implement an individualized plan that targets specific theme occupations, which appear to match the individual’s skills and interests.
- Research potential businesses that would appear to match individual’s skills and interests. Arrange informational interviews and accompany the consumer to them.
- Observe surroundings, implement job carving techniques and networking strategies to facilitate job offers.
- Assist consumers in completing employment applications and job interviews and provide transportation as necessary to pre-employment activities. Prepare and coach consumers on appropriate responses for application and interview questions.
- Provide information and advice to consumers, Peace of Mind colleagues and interdisciplinary teams on work incentive programs for persons with disabilities.
- Provide potential employers with information about tax incentives for employing people with disabilities and technical assistance in providing natural supports to people who have disabilities.
- Develop and present proposals to businesses to hire Peace of Mind consumers individually or in crews via direct hire, or through a written agreement where Peace of Mind remains the employer of record.
- For work crews, train job coaches to perform duties to the standards of the business and to understand the unique procedures and culture of the business. Assemble job site manual as necessary.
- Learn about funding streams for employment support services that may be beneficial to individual consumers and businesses. Develop a working knowledge of key aspects MA-EPD, VRS, Social Security Work Incentives programs, Department of Labor wage and hour laws, Americans with Disability Act and licensing standards.
- Ensure that all billing records (EES, EDS, ESS, DD waivers) are properly recorded (intuition/vertex) in the designated timeframe. Forward any billing/invoices to the designated person to generate bills for services provided to consumers and businesses.
- Document/compile/track company goal progress for both the Ally Annual Report and Ramsey County Report.
- Track and enter daily/weekly consumer updates-summary-changes in quick notes. (Vertex/Intuition)
- Follow Peace of Mind Code of Conduct; know and comply with all other Peace of Mind policies & procedures.
- Ensure Supervisor is kept abreast of material issues and developments and seeks input as appropriate.
- Anticipate potential serious problems and manage environments to minimize negative results. Recognize the influence of one’s own behavior and demeanor and how it impacts upon consumers and staff alike.
- Assist with marketing, networking and fundraising activities.
- Perform other duties as may be necessary, in accordance with the needs of the agency and/or its consumers.
Physical and Mental Aspects
- This position can be a physically laborious job and can entail standing and/or walking for extended periods of time, lifting up to 50lbs, reaching, bending, etc. Additional information on physical aspects may be obtained from the Human Resources Director. This job can also include manual labor, cleaning. This position may include working both inside and outside, possibly in inclement weather, and may include driving and/or riding in 15-passenger vehicles. Persons in this position should be able to complete these tasks.
- This position can also be a mentally taxing job. Consumers may become verbally and/or physically abusive, call names, make allegations, etc. Persons in this position should be able to professionally react to these types of behaviors.
I have read and understand the above job description and agree that I must be able to perform the essential functions of this job, with or without reasonable accommodation. I further understand that this job description is intended to represent the general nature and level of work performed by individuals assigned to this job. It is not an exhaustive or complete list of the responsibilities of the position and is subject to revisions or exceptions at any time at the discretion of management.
To apply for this job email your details to firstname.lastname@example.org